Business Office

Surgery Center
Hickingbotham Outpatient Center
9500 Kanis Road
Suite 401
Little Rock, AR 72205

front deskIn preparation for your visit, a representative of The Surgical Pavilion will call you to verify the information we have received from your physician’s office.  This process takes only a few minutes and helps us to serve you better.  If it is more convenient for you, please contact us when your physician schedules your procedure.

Our representative will then call your insurance company to verify benefits and determine deductible and co-insurance amounts.  Following completion of this process, you will be given an estimate of charges based on the procedure(s), which are scheduled by your physician.

The amount you will be required to pay on the day of your procedure will be based on the information received from your insurance company at the time benefits were verified.  Please note that your physician’s fee is not included in these charges, as well as any anesthesiology, laboratory, pathology, radiology services, and/or DME provider, which may be required and will be billed separtately.

We will submit a claim to your insurance carrier based on the actual procedure(s) performed.  The performance of additional or fewer procedures than scheduled, could result in a higher or lower total bill. Charges for cosmetic procedures and other procedures not fully covered by your insurance must be paid in full by the day of surgery. The Surgical Pavilion accepts cash, checks and certain credit cards.  Please check with us to verify which credit cards are acceptable.

Thank you for using The Surgical Pavilion for your upcoming procedure.  Our goal is your satisfaction with our services.  Please feel free to call us at any time regarding your account.

The Surgical Pavilion has met State and Federal licensing standards for quality care and safety, and is approved for Medicare reimbursement.

Ways to Contact Us

By Phone

By Fax

(501) 219-3630

Insurance Verification

Questions on verification of patient’s benefits before surgery.

Patient Accounts

Information and questions on patient accounts, including payments and outstanding balances.


Physicians and their offices to verify block time and scheduling questions.

Material Manager

Vendor questions concerning purchase order questions and invoicing issues.

Facility Administrator